{"id":39606,"date":"2014-11-16T11:43:36","date_gmt":"2014-11-16T10:43:36","guid":{"rendered":"https:\/\/kiteshop.sk\/faq\/"},"modified":"2019-05-17T15:04:05","modified_gmt":"2019-05-17T13:04:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/kiteshop.sk\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

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WHAT DO YOU USUALLY ASK?<\/h2><\/div>
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\n\t<\/i>\n<\/div><\/div><\/div><\/div><\/div>[vc_accordion active_tab=”false” collapsible=”yes” style=”2″][vc_accordion_tab title=”M\u00e1m z\u00e1ujem o ist\u00fd produkt, ktor\u00fd m\u00e1te v shope. Je skladom?”][vc_column_text]Hej, v\u0161etko \u010do n\u00e1jdete u n\u00e1s v shope m\u00e1me aj skladom a m\u00f4\u017ee by\u0165 odoslan\u00e9 obratom. V\u00fdnimkou s\u00fa len kity, ktor\u00e9 vieme v\u0161ak z extern\u00e9ho skladu zabezpe\u010di\u0165 v priebehu dvoch, troch dn\u00ed.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Nena\u0161iel som ve\u013ekos\u0165 kitu\/boardu o ktor\u00fa m\u00e1m z\u00e1ujem. D\u00e1 sa objedna\u0165?”][vc_column_text]V\u017edy sa sna\u017e\u00edme uvies\u0165 be\u017en\u00e9 ve\u013ekosti o ktor\u00fdch sme presved\u010den\u00ed, \u017ee maj\u00fa zmysel aj v na\u0161ich podmienkach. Ak m\u00e1\u0161 z\u00e1ujem o in\u00fa ve\u013ekos\u0165, k\u013eudne n\u00e1m nap\u00ed\u0161 oh\u013eadne dostupnosti a cenovej ponuky.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Na\u0161iel som podobn\u00fd produkt lacnej\u0161ie, d\u00e1 sa nie\u010do urobi\u0165 s cenou?”][vc_column_text]Samozrejme, s cenou sa v\u017edy nie\u010do urobi\u0165 d\u00e1![\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Nem\u00e1m PAYPAL \u00fa\u010det, m\u00f4\u017eem zaplati\u0165 aj platobnou kartou?”][vc_column_text]Pri platbe protredn\u00edctvom PAYPAL netreba ma\u0165 zalo\u017een\u00fd vlastn\u00fd \u00fa\u010det. Funguje to taktie\u017e s be\u017en\u00fdmi platobn\u00fdmi kartami.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Nie som si ist\u00fd ak\u00fa ve\u013ekos\u0165 neopr\u00e9nu\/trap\u00e9zu\/oble\u010denia potrebujem, m\u00f4\u017eem si pr\u00eds\u0165 produkt vysk\u00fa\u0161a\u0165?”][vc_column_text]Ked\u017ee nie sme kamenn\u00fd obchod to je so sk\u00fa\u0161an\u00edm trochu komplikovan\u00e9! Najjednoduch\u0161ie rie\u0161enie je tak\u00e9, \u017ee za\u0161leme obe ve\u013ekosti ktor\u00e9 by pri\u0161li do \u00favahy a t\u00fa ktor\u00e1 nebude pasova\u0165 po\u0161le\u0161 sp\u00e4\u0165. Samozrejme, predt\u00fdm ti porad\u00edme pr\u00edp. porovn\u00e1me s ve\u013eskostn\u00fdmi tabu\u013ekami.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”M\u00f4\u017eem si objedn\u00e1vku vyzdvihn\u00fa\u0165 osobne?”][vc_column_text]Ke\u010f\u017ee nie sme kamenn\u00fd obchod je to s osobn\u00fdm vyzdvihnut\u00edm trochu komplikovan\u00e9. Nie v\u017edy sme na adrese shopu zastihnute\u013en\u00ed, hlavne ke\u010f f\u00faka \ud83d\ude09 Taktie\u017e mo\u017ee by\u0165 osobn\u00fd odber v porovnan\u00ed s doru\u010den\u00edm po\u0161tou neekonomick\u00fd. V naliehav\u00fdch pr\u00edpadoch n\u00e1s kontaktujte, mo\u017eno sa n\u00e1m podar\u00ed dohodn\u00fa\u0165.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Po\u0161lete mi tovar aj na dobierku?”][vc_column_text]Tovar zvy\u010dajne na dobierku neposielame. Ak to s\u00fari, m\u00e1\u0161 mo\u017enos\u0165 platby cez PAYPAL (vlastn\u00fd \u00fa\u010det nie je potrebn\u00fd, sta\u010d\u00ed be\u017en\u00e1 platobn\u00e1 karta). \u010ci by sme urobili v\u00fdnimku? Pri men\u0161\u00edch polo\u017ek\u00e1ch mo\u017eno hej.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Ako dlho budem \u010daka\u0165 na tovar?”][vc_column_text]Poprosili by sme \u0165a, daj n\u00e1m \u010das na spracovanie objedn\u00e1vky 1 – 3 dni.<\/p>\n

Ak bude uhraden\u00e1 ihne\u010f prostredn\u00edctvom PAYPAL, pok\u00fasime sa ju v tejto dobe aj odosla\u0165. Pri \u00fahrade na bankov\u00fd \u00fa\u010det bude odoslan\u00e1 po prip\u00edsan\u00ed prostriedkov na n\u00e1\u0161 \u00fa\u010det.<\/p>\n

Pri objedn\u00e1vke kitov sa doba pred\u013a\u017ei o 2 – 3 dni, to\u013eko n\u00e1m potrv\u00e1 presun z extern\u00e9ho skladu.<\/p>\n

V\u0161etko ostatn\u00e9 z\u00e1vis\u00ed od prepravcu. Aj so Slovenskou po\u0161tou m\u00e1me dobr\u00e9 sk\u00fasenosti, niekedy bal\u00edk pr\u00edde na druh\u00fd \u010fen, v\u00e4c\u0161inou ten nasleduj\u00faci, netreba sa na to ale spolieha\u0165 pred Vianocami![\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][vc_column offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css=”.vc_custom_1491744105105{padding-bottom: 50px !important;}”]

NENA\u0160LI STE ODPOVE\u010e?<\/h2><\/div>
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\n\t<\/i>\n<\/div><\/div><\/div><\/div><\/div>[vc_column_text css=”.vc_custom_1553281381910{padding-bottom: 35px !important;}”]K\u013eudne sa p\u00fdtajte! Telefonicky, cez Facebook alebo Whatsapp, priamo na dole uveden\u00fd email alebo cez kontaktn\u00fd formul\u00e1r. Budeme sa sna\u017ei\u0165 \u010do najsk\u00f4r odpoveda\u0165, ak samozrejme zrovna nebude f\u00faka\u0165 ;-)[\/vc_column_text]